Genshin Impact released this week and there’s a variety of ways to create and link an account to your credentials. You only need one method, even just a username and password, to play Genshin Impact. However, if you’re concerned about losing your password it’s useful to link as many methods as you can.
If you’re a mobile player who thinks they can’t get their account on PC please keep reading, it’s terribly designed but yes you can you’ve probably just logged in with the wrong thing.
I decided to make this quick little how-to as it’s a little confusing at first, I had to ask someone how to change credentials myself. Feel free to share other Genshin Impact tips and ask questions in the comments! I can make more guides based on what questions people have.
Table of Contents
- Video Version
- Creating Your Account
- Link or Unlink Genshin Impact Accounts
- Genshin Impact Account Link Options
- PS4 Accounts
- Can I Play On PC?
- Should I use Bluestacks to play on PC?
- Logging out of Genshin Impact
- Join our Discord!
- Genshin Impact Resources
Creating Your Account
It doesn’t matter which method you use to create your account at first (except for PS4 users! PS4 is not cross-save), so don’t be afraid to use Username, Mobile Phone, Email, or anything else. Just create an account and play through some of the intro until you can open the menu.
If you create an account and have second thoughts about using that email/twitter account, don’t worry, you can link a different method and unlink most account methods. So if you put in an email and want to use a different one, don’t abandon the account, just change the link. You cannot change Username however.
Note you can’t link a method to 2 accounts: you must first log in to the linked account, add a second link option to that account, then unlink the mobile/email/google/etc account. Usernames cannot be unlinked.
To change your account links, go to the Paimon menu, the icon at the top left of the main UI:
Next go to the Settings menu from the Gear icon:
Now open the User Center:
In here is the Linked Accounts menu, press any of these buttons to start linking the relevant accounts:
Here’s all the methods to link your Genshin Impact account and help keep it safe. Note each third party account/email/etc can only be linked to one account, so if you make an account using one of these methods then try to link a new account to that old third party account, you won’t be able to.
There’s no major benefit to linking more than one account type, it’s just to help you keep access to your account if you forget your password. You’ll need to verify your account (password, email, text) to link a new method, but once linked you’ll only need to provide one set of credentials to log in on any device.
A standard Username and Password is the lighest way to set up your Genshin Impact account, but if you forget your password it can be a problem. If you use a Username, I recommend linking at least one of the other methods below as well.
Note your Username is not your User ID (the “friend code” you add people to in game) nor is it your character name (which can be changed at any time). It doesn’t need to be memorable or relatable to other people, it is only to log into Genshin Impact.
I’d recommend linking at least an email in case you forget your Genshin Impact password. You’ll need to input your email, and get a verification code in your inbox when linking Email. Unlike Username you can’t lose this nearly as easily, unless you’re one of those completely insane people who make separate emails for every service without saving the password in a password manager. Every modern browser has a password manager, please use them.
You can link your mobile phone number instead of an account code, like email they’ll send you a code (via text) to input. Again, hard to lose unlike username/password but if you change phones without porting the number you might be in trouble.
Game Center, Apple ID, Google
I STRONGLY recommend that you do not bother linking with Google or Apple accounts. They are responsible for almost every problem people have and cannot be used on other platforms. They are useless. Immediately add a second method to your account if you have already done this.
From an iOS device, you can link your Game Center and/or Apple ID account. These can’t be linked except on iOS. You don’t need to link your Game Center to play on iOS, it’s just another way to log in, and one that doesn’t work on PC. Note linking mobile accounts doesn’t prevent you from playing on PC, you just can’t use this account when logging on via PC, you must add a non-Apple/Google account link to log in on PC. I highly recommend email or username instead.
Similarly Google accounts can only be linked and only be used on Android.
Note if you want to play on PC as well, you need to link a different account method to play your account on PC. It’s okay if you already created the account using Apple ID/Game Center/Google, just add a second kind of login. If you already have a different method linked, there is no reason to link a Mobile-only account unless you’re worried you will lose access to all of your non-mobile account options.
“I Can’t Access Mobile Account On PC”
Please read the above section. 100% of the time when I see this, people use their android/iOS account to log in on Mobile (don’t do that), then use the email to log in on PC and it doesn’t work.
This is because the email itself is treated as different from a google/iOS account. Since Google/iOS accounts don’t work on PC, you’ve instead created a second account on PC with your email.
You can use the same email address as your Google/Gamecenter account as an email account, but it’s still treated as a different account. If you use that email on PC without linking it to your mobile account as email it will not work.
Either remove your email from the PC account (add a username/password, then unlink the email) or add a username/password or a different email on the mobile account, then log into that username/password/email on PC and your account will be there.
Again, never use Android/iOS accounts for Genshin. It is not a permanent mistake but it is cause for over 90% of account confusion. Your account is NOT lost, you just need to add a link to your existing account FIRST, THEN log in with that link on PC.
Characters/accounts made on PS4 have to stay on PS4, so you can’t link your PSN account to your Mobile/PC character. It is not “cross save” on PS4.
You can still cross-play with other players using your ingame UID. You cannot link any other kinds of accounts or unlink PS4 accounts; your PS4 account is your PSN ID, no ifs, ands, or buts. This also means you cannot log into https://genshin.mihoyo.com to redeem codes on PS4. PS4 accounts do not have a MiHoYo account to log into at all.
Please stop joining the discord to ask how to link PS4 accounts, the answer is still “you can’t” period.
Can I Play On PC?
For some reason people seem very confused about this—if you are not playing on PS4, your character can transfer between PC and Android/iOS at any time, you can play on both platforms flawlessly without reinstalling, restarting, ‘transferring’ saves etc.
You just need to link any account method EXCEPT Google/Apple/Game Center. Use a username, email, Twitter, Facebook, or mobile phone number, then just log in to both devices using accounts linked to the same character.
If you’re on PS4 your character is permanently tied to your PSN account and cannot be changed ever.
Should I use Bluestacks to play on PC?
Goodness no!! I’ve seen this asked several times, Genshin Impact has a native PC version that will perform a dozen times better than emulated Android, please download the native version instead. It will perform over 10x better.
Logging out of Genshin Impact
This is another slightly confusing one; there are two buttons that ask if you want to Log Out on the title screen. The one to the left with the “power” symbol is to close the game. The one on the right with the “leaving through a door” icon is the Log Out button.
Click the right button to log out of an account to switch accounts or if you’ve made an account in error and want to use other credentials. You don’t need to log out to log in on another device, just to change accounts on your current device.
Join our Discord!
We have Genshin Impact players in our Discord Server. Please don’t join to ask questions about the guide! Ask questions in the comments, so other people can be helped by the answers.
Genshin Impact Resources
Other Genshin Impact resources (suggest more below!):
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