Genshin Impact PS4 Accounts Frequently Asked Questions (FAQ)

Genshin Impact’s PS4 version has created a LOT of questions after my Link Accounts Guide so I thought I’d make a single neat guide to answer all of them in one go.

As a spoiler, the answer is no, you can’t to almost every possible question. PS4 accounts are almost completely different from other Genshin Impact accounts!

What’s Different in Genshin Impact PS4?

To put it quickly:

  • The base game is the same, all areas, quests, single player features are the same
  • PS4 players get an exclusive Wing Glider skin
  • You can add friends and play Co Op with them from any platform if they are in the same region, even PC/Mobile
  • The graphics are set, and loading times are a bit longer than other versions. On the flip side, you don’t have to worry about tweaking settings, it runs the same on every PS4
    • It does appear to target 4K on PS4 Pro
  • The PS4 version has Trophies
  • You cannot redeem Codes from Genshin.MiHoYo.com on PS4 or log on to it
  • You cannot log into PS4 accounts on PC or Mobile. There is NO cross save of any kind with PS4
  • There is no account linking features of any kind, your PSN account IS your Genshin Impact account
  • Your region is your PSN account region
  • You cannot delete your PS4 account of Genshin Impact by any means

How do I Create an Account on PS4?

You just turn on your PS4 log into your PSN account (you are almost certainly already logged in) and start the game. Your Genshin Impact account IS your Playstation Network account, and it is impossible to separate, delete, link, or unlink.

How Do I Play on PC or Mobile with my PS4 Account?

You can’t. MiHoYo officially stated due to PSN infrastructure incompatibilities, PS4 accounts are not Cross Save. If you want to play on PC and Mobile you’ll need a separate account, I recommend just picking a platform and sticking with it.

How Do I Change Region On PS4?

You can’t. Region on PS4 is tied to your PSN account’s region.

How Do I Redeem Codes on PS4?

You cannot log into Genshin.MiHoYo.com or redeem gift codes from a PS4 account. If you’re getting an “account error” message it’s because as far as mihoyo.com knows, that account does not exist. It will not work. You’re not missing much so far anyway, just a few dozen Primogems.

PS4 instead has some rewards that are automatically mailed to all users, such as the PS4 exclusive wings skin.

Where Is the User Center to Link Accounts on PS4?

There is no User Center on PS4. There is no way to link or unlink accounts. There is nothing at all you can do about your account on the PS4 version, so the menu option is not there at all.

How Do I Play Co Op On PS4?

This is the one networking case here where PS4 Genshin Impact is exactly the same as other versions of Genshin Impact. Co Op is the exact same and as king as players are in the same server region as you, you can just play. You cannot change server region on any platform.

Will This Change?

MoHoYo specifically said the lack of PS4 cross save is due to “incompatibilities” with Playstation Network so the answer is almost certainly no.

How Can I make An Alt on PS4?

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Genshin Impact: List of Active Promotional Gift Codes

Here’s how to redeem Promotional Codes/Gift Codes in Genshin Impact to get Free Primogems and other items. There’s not many active codes yet, and codes tend to expire so look for them every once in a while. The ones so far haven’t been super lucrative, but hey, free stuff is free stuff.

Got codes I don’t have? Share them in a comment!

Updated 2020-10-14: New codes!

Genshin Impact Gift Codes

GiftActiveAmericaEUAsia
New! 30 PrimogemsYesgenshinMHY0MgenshinMHY0OgenshinMHY0I
30 Primogems
5x Adventure EXP
YesGENSHIN1006AGENSHIN1006UGENSHIN1006S
60 Primogems
10,000 Mora
NoGENSHIN0928NGENSHIN0928EGENSHIN0928A

How To Input Promo Codes

First you need to go to the Redeem Gift page on https://genshin.mihoyo.com. Note that the redeem page URL is different per-language, I’ve linked the English one. You’ll need to log in to your character, I recommend linking a Username/Email to your account first.

You can only log in to redeem gift codes with Email, Username, Facebook, or Twitter account. PS4 characters can’t get Gift Codes at all (but they get separate PS4 exclusive bonuses in their mail instead).

genshin impact how to redeem codes

Once you’ve logged into your mihoyo account you can just input the code, I’ve got all the known ones below.

After inputting the code, you’ll immediately get a Mail ingame to claim your reward.

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Genshin Impact How To Play Co Op

Co Op in Genshin Impact isn’t available by default, but you unlock it pretty quickly. It has some funky restrictions and requirements, so I’ll detail all you need to know about Co Op in Genshin Impact for PC, PS4, and mobile devices.

Feel free to share other Genshin Impact tips and ask questions in the comments! I can make more guides based on what questions people have.

Unlock Co Op In Genshin Impact

To unlock Co Op you must simply reach Adventure Rank 16. Keep clearing Story and Character quests and you should reach 16 before too long. If you still can’t play Co Op after unlocking the feature, you’re probably in a Story Quest, complete the quest to play.

You can start Co Op at any Domain with the Create Match button, or simply use the Co Op button on the Paimon menu if you are out in the world. Rather than hosting a game and inviting players, you join another player’s game. Be sure to add some Friends ingame to have people to co op with, it is very useful for Boss and Domain grinding.

Co Op play is cross-platform but you must be in the same server region.

What To Do In Co Op

  • Explore the world of the Host (World Level, unlocks, chests are all based on the Host)
    • Items picked up by any player disappear to other players; eg if you mine some Ore, it will be gone to the other players so be considerate
  • Challenge Abyssal Domains for Weapon/Talent/etc enhancement items
    • Each player can pay Original Resin to get Domain rewards. If one player is out they won’t get their rewards, but other players still can.
    • Note in Domains only 1 of each Character can be used across the party. Choose a good team based on which Domain it is, the suggested Elements work well.
  • Fight Monsters, Map Bosses, and Ley Line Outcrops
    • Each player can choose to pay Original Resin to get Ley Line Outcrop drops. Other world drops can be collected by any player
  • Daily Commissions can be done as well

Co Op Limitations

  • You must be in the same server region
  • You cannot join a game in a higher World Level (lower is fine)
  • You cannot start or progress in most Quests
  • You can’t pick up Oculi, open Chests, or offer Oculi to the Statues of the Seven. The Host player can still do all of these, and it appears you get a small amount of Mora when they open chests.
  • You can’t use ingame Shops at all
  • You can’t play Spiral Abyss
  • You can’t use the same character as another player in Domains (out in the world it’s fine)
  • You’re limited to 1 or 2 characters in Co Op mode
    • In 4 Player Co Op each player can only pick 1 character
    • In 3 Player Co Op, the Host can pick between 2 characters, everyone else gets 1
    • In 2 Player Co Op, both players can pick between 2 characters
    • Open the Party menu to switch characters in Co Op. By default, you use the first character in your Party, not the character you selected before starting Co Op mode

“Currently Unable To Enter Another Player’s World”

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Genshin Impact Current Events Guide

Genshin Impact, like every other F2P game ever, has events! Here I’ll keep track of the current events and what you need to do to claim all your rewards. Genshin Impact’s launch events are pretty minimal, so you can do all of them pretty quickly to get your rewards.

If you play on multiple platforms like I do, note the Events red notification dot may come back for no reason after swapping between PC and Mobile. Just opening the menu to check the different tab clears it. The Events icon is, oddly, the Compass on the main UI.

Feel free to share other Genshin Impact tips and ask questions in the comments! I can make more guides based on what questions people have.

Updated 2020-10-01: Launch events added

Events Tab Events

All current Genshin Impact events listed in the Events tab of the Paimon menu.

Test Run

Ends October 19th.
Drops: 20 Primogems, 6 Adventurer’s Experience, 3 Mystic Enhancement Ore.

A common F2P tactic, this is a “try out” event where you get to play as level 80 max-stat versions of the 3 Rate-Boosted characters in the current limited-pool Wish gachapon. You can play as Venti, Barbara, and Fischl in a short arena and get some very minor (but free!) rewards out of it. You can do this any time, but you don’t get to keep the characters.

Seize The Day

Ends October 13th.
Drops: 300 Primogems, 12 Hero’s Wit, 4 Mystic Enhancement Ore, 5 Sweet Madame, 8000 Mora

Just 7 daily rewards you can claim one after another. Log in each day to unlock the rewards, if you log in but forget to claim a reward, you can just open two rewards the next day. You have about 14 days total to get the 7 days of rewards, so just log in daily and it’s no problem.

Fate Foretold

Permanent.
Drops: Lisa (Character), Kaeya (Character), Prototype Rancour (Weapon Prototype), Favonius Warbow (Weapon)

I don’t know why this is listed as an event—this just tells you the story progress you need to make to get a few main-story rewards. Nothing here is time limited and all you do is complete main story quests to get it. They are useful characters and items however.

People’s Choice

Permanent.
Drops: Xiangling

Get Xiangling (melee fire element 4* unit) for free by completing a combat trial. You must be Adventure Rank 20 to try out for this, but there’s no rush as it doesn’t expire. She’s a decent unit, though since you start with Amber who’s a pretty useful Fire type, it’s not something you need to rush either.

Limited Wish Pool Gachapon

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Genshin Impact: How To Link Accounts

Genshin Impact released this week and there’s a variety of ways to create and link an account to your credentials. You only need one method, even just a username and password, to play Genshin Impact. However, if you’re concerned about losing your password it’s useful to link as many methods as you can.

I decided to make this quick little how-to as it’s a little confusing at first, I had to ask someone how to change credentials myself. Feel free to share other Genshin Impact tips and ask questions in the comments! I can make more guides based on what questions people have.

Video Version

Creating Your Account

It doesn’t matter which method you use to create your account at first (except for PS4 users! PS4 is not cross-save), so don’t be afraid to use Username, Mobile Phone, Email, or anything else. Just create an account and play through some of the intro until you can open the menu.

If you create an account and have second thoughts about using that email/twitter account, don’t worry, you can link a different method and unlink most account methods. So if you put in an email and want to use a different one, don’t abandon the account, just change the link. You cannot change Username however.

Link or Unlink Genshin Impact Accounts

Note you can’t link a method to 2 accounts: you must first log in to the linked account, add a second link option to that account, then unlink the mobile/email/google/etc account. Usernames cannot be unlinked.

To change your account links, go to the Paimon menu, the icon at the top left of the main UI:

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